Diggt SureLease Privacy Policy

Last updated: November 9, 2026.

Diggt SureLease is operated by GANDIVA TECHNOLOGIES L.L.C. This policy covers the SureLease mobile apps, web app, and website, including property management, rent payments, subscriptions, and maintenance services.

Information We Process

Account and profile information: name, email, account identifier, role, contact phone number if provided, profile photo, and optional address or emergency contact information.
Property and tenancy information: property addresses and photos, units, owner and tenant relationships, lease terms, rent amounts, schedules, and documents you provide.
Payments and subscriptions: transaction identifiers, payment amounts and status, receipts, purchase history, subscription status, and refund information. Card entry is handled through Stripe; Apple and Google process their store purchases. Their privacy policies also apply.
Maintenance information: descriptions, updates, assignments, and any photos or other content you submit.
Security and technical information: authentication and recovery records, login timestamps, device platform, push-notification registration tokens, and service logs needed to operate and troubleshoot the service.
Website enquiries and analytics: contact details, messages, IP address, browser information, page visits, referral source, and campaign information when you use the website or request a demo.

How We Use Information

We use this information to authenticate users, provide role-based access, manage properties and leases, process and reconcile payments and subscriptions, generate receipts, handle maintenance, deliver service notifications, respond to support requests, prevent abuse, and investigate errors. Website enquiry details are used to respond to enquiries; marketing preferences are handled separately from service communications.

Sign-in uses email verification and, where configured, an authenticator or recovery method. A contact phone number is not an offer of phone or SMS sign-in.

Property owners, managers, tenants, and assigned maintenance staff receive information relevant to their authorized role and property relationships. Do not upload information you are not authorized to share.

Service providers include Amazon Web Services for hosting, storage and email; Firebase Cloud Messaging for push delivery; Cloudflare for website delivery, security and website analytics; Stripe for supported rent-card payments; and Apple or Google for store billing. We may disclose information to meet applicable legal requirements or protect the service and its users. We do not sell personal information.

Permissions and Security

You choose whether to provide photos and allow camera, photo-library, or notification permissions. You can manage these permissions in device settings. We use encrypted network connections and access controls, but no system can guarantee absolute security. Never send passwords, one-time codes, recovery codes, full card details, or bank credentials to support.

SureLease service data is hosted on AWS infrastructure in the United States. Other service providers process data under their own applicable policies and infrastructure arrangements.

Retention and Deletion

We retain account and service information while needed to operate the account and fulfill the purposes above. The account-deletion workflow marks the account deleted and replaces identifying profile fields; related payment and lease records are retained, and the workflow attempts to replace account references. This does not guarantee removal of personal information from shared records, free-text content, or uploaded files. Shared business records, transaction evidence, and information needed for legal obligations or disputes may remain.

While your account is active, payment and lease history remains available as part of the service; reaching seven years does not by itself trigger deletion of an active account's records. After account deletion, necessary payment history follows a seven-year retention schedule from final settlement, and necessary lease history follows a seven-year schedule from lease expiry or termination. Historical cleanup under this schedule applies only after account deletion and review of shared-record rights and any holds. We limit retained identifiers and related information to what is needed for those records. This schedule does not mean that every profile field, photo, document, or free-text entry is kept for seven years. Records linked to an identifiable person remain personal information.

Necessary legal or dispute holds are handled separately and may require specific records to be retained longer. We review retained records and requests individually. Contact [email protected] to request deletion or an explanation of what remains. Our target for eligible, verified personal-data deletion requests is 30 days; if a request is blocked or requires additional review, we explain the reason and next steps.

Retention and deletion reviews are currently handled manually; no automatic seven-year purge or account-inactivity purge is configured. Backup recovery copies and uploaded files require separate review. A database recovery window is not a deadline for erasing every backup, and no universal backup-erasure deadline is configured. Before restored data is returned to use, deletion decisions must be reapplied so a restore does not reactivate a deleted account or reintroduce information approved for deletion.

Read Delete your SureLease account or data for the in-app process, a request option that does not require the app, retained-record information, and subscription cancellation guidance.

Your Choices and Requests

You can edit supported profile information in the app, manage notification permissions on your device, and request access, correction, a copy, or deletion of your data by emailing [email protected]. We verify account ownership before acting. You may also request deletion of specific optional data without deleting the account; we will explain any information that must remain.

Marketing consent for SureLease is separate from other Diggt products. Use the unsubscribe link in marketing emails or contact us. Unsubscribing from marketing does not disable essential account or payment messages.

Children and Policy Updates

SureLease is intended for adults managing property or tenancy relationships, not children under 18. Contact us if you believe a child has provided personal information. Material policy changes will be reflected here with an updated date and any additional notice required.

Contact

For SureLease privacy requests, contact GANDIVA TECHNOLOGIES L.L.C. at [email protected]. Identify Diggt SureLease and your account email, but do not include credentials or sensitive payment details.